Contact
Every topic below reaches the same inbox, hello@tickwire.io. Start the subject line with the topic so it reaches the right person quickly.
| For | Address | Use it for |
|---|---|---|
| Contact us | hello@tickwire.io | Questions about Tickwire, pricing for large fleets, resellers and read-only journals. |
| Support | hello@tickwire.io | Help with an account, the API or the dashboard. Include the account id, never a password. |
| Billing | hello@tickwire.io | Card payments are handled by our payment provider, which acts as merchant of record. Write to us about anything else on billing. |
| Security | hello@tickwire.io | Report a vulnerability. See the security page for what to include. |
| Abuse | hello@tickwire.io | Report misuse of the service or of an IP address we operate. |
| Privacy | hello@tickwire.io | Data protection requests and questions about the privacy policy. |
| Legal | hello@tickwire.io | Legal notices, and data processing agreements for business customers. |
Registered details
- Operator
- Ighodalo Labs Ltd
- Registration
- RC 9713283, Nigeria
- Address
- 10, Ferrari Close, Alpha Grace Estate, Ibadan, Ibadan-Dugbe, Oyo State, Nigeria, 200285
Before you write
- The FAQ answers trial, billing, IP and broker questions.
- Is something down? Check the status page.
- Never email a broker password: connect accounts in the dashboard or through the API.