# waking_up

> Tickwire was paused to save cost while nobody was using it, and your request started it again. Starting takes about 2 minutes.

Source: https://tickwire.io/docs/errors/waking_up/

HTTP 503. Nothing reached the broker.

**Likely cause:** The first request after a quiet period (only before launch: the automatic sleep is off once trading customers are live).

**What to do:** Retry after Retry-After (30 seconds). In a browser the page reloads itself.

**Retry:** Yes. Nothing happened (or it was a read), so repeat it, after `Retry-After` when present.

Listed under [Outages and timeouts](https://tickwire.io/docs/errors/#outages-and-timeouts) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.