# unauthorized

> Missing or invalid credentials.

Source: https://tickwire.io/docs/errors/unauthorized/

HTTP 401. Nothing reached the broker.

**Likely cause:** No key, a wrong key, or a revoked key.

**What to do:** Send a valid key.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Keys, tokens and permissions](https://tickwire.io/docs/errors/#keys-tokens-and-permissions) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.