# subscription_canceled

> The subscription is canceled, so it can't be upgraded.

Source: https://tickwire.io/docs/errors/subscription_canceled/

HTTP 409.

**Likely cause:** The subscription was canceled and ends at the end of its period.

**What to do:** Resume the subscription, then upgrade.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.