# request_log_not_found

> There is no request log entry with this id in your organisation.

Source: https://tickwire.io/docs/errors/request_log_not_found/

HTTP 404.

**Likely causes:**

- The id is mistyped, or belongs to another organisation.
- The entry is older than 14 days, or was removed to keep the organisation within its request-log limits.

**What to do:** List recent calls with GET /v1/request-logs (filter by requestId) and use an id from there.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Orders and idempotency](https://tickwire.io/docs/errors/#orders-and-idempotency) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.