# payment_provider_error

> The payment provider failed the call.

Source: https://tickwire.io/docs/errors/payment_provider_error/

HTTP 502.

**Likely cause:** The provider is down or refused; `provider_code` has its code.

**What to do:** Try again later.

**Retry:** Yes. Nothing happened (or it was a read), so repeat it, after `Retry-After` when present.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.