# own_address_refused

> The account could not be moved to its own address, so it stays on the shared address.

Source: https://tickwire.io/docs/errors/own_address_refused/

HTTP 409.

**Likely causes:**

- The account is in its free trial.
- The pro rata charge for the change was not confirmed.

**What to do:** Read the message. Finish the trial or confirm the payment, then try again.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.