# not_billable

> This account is not billed per account, so it has no own-address switch.

Source: https://tickwire.io/docs/errors/not_billable/

HTTP 409.

**Likely causes:**

- The account is a sandbox account.
- The account is on a private server.

**What to do:** Use a billed trading account to turn on its own address.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.