# invalid_source

> The sign-up source sent by the dashboard is not valid. Nothing was saved.

Source: https://tickwire.io/docs/errors/invalid_source/

HTTP 400. Nothing reached the broker.

**Likely causes:**

- A field other than source, medium, campaign, referrer_host or landing.
- A value that is not short plain text.

**What to do:** Send only the listed fields as short text, or send nothing. The dashboard does this for you.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Sign-in and organisations](https://tickwire.io/docs/errors/#sign-in-and-organisations) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.