# invalid_credentials

> Email or password is wrong.

Source: https://tickwire.io/docs/errors/invalid_credentials/

HTTP 401.

**Likely cause:** Wrong password.

**What to do:** Check the credentials, or use a magic link.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Sign-in and organisations](https://tickwire.io/docs/errors/#sign-in-and-organisations) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.