# incident_not_closed

> Status page: a postmortem can only be written once the incident is resolved.

Source: https://tickwire.io/docs/errors/incident_not_closed/

HTTP 409.

**Likely cause:** The incident is still open.

**What to do:** Resolve the incident first, then write the postmortem.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Status page API](https://tickwire.io/docs/errors/#status-page-api) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.