# hook_denied

> The account owner's pre-trade hook denied this order; nothing was sent.

Source: https://tickwire.io/docs/errors/hook_denied/

HTTP 403. Nothing reached the broker.

**Likely cause:** The order broke a rule the hook enforces.

**What to do:** Read `hook_message`.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Pre-trade hooks, holds and kill switches](https://tickwire.io/docs/errors/#pre-trade-hooks-holds-and-kill-switches) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.