# email_link_failed

> The sign-in, verify or reset email could not be made or sent.

Source: https://tickwire.io/docs/errors/email_link_failed/

HTTP 502.

**Likely causes:**

- Our sign-in service did not make the link.
- Our email server did not accept the message.

**What to do:** Try again. The dashboard falls back to the standard sign-in email.

**Retry:** Yes. Nothing happened (or it was a read), so repeat it, after `Retry-After` when present.

Listed under [Sign-in and organisations](https://tickwire.io/docs/errors/#sign-in-and-organisations) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.