# discount_code_not_started

> The discount code has not started yet.

Source: https://tickwire.io/docs/errors/discount_code_not_started/

HTTP 400.

**Likely cause:** The promo's start date is still ahead. The error carries starts_at.

**What to do:** Try again after the start date.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.