# credential_unreadable

> The account's stored broker password can't be read, so the account can't be deployed.

Source: https://tickwire.io/docs/errors/credential_unreadable/

HTTP 409. Nothing reached the broker.

**Likely cause:** The stored password was saved under an encryption key we no longer hold.

**What to do:** Set the password again with `PUT /users/current/accounts/{accountId}/credentials`, then deploy. Nothing was sent to the terminal.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Accounts and terminals](https://tickwire.io/docs/errors/#accounts-and-terminals) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.