# agent_gateway_misconfigured

> The agent API is not available right now.

Source: https://tickwire.io/docs/errors/agent_gateway_misconfigured/

HTTP 503. Nothing reached the broker.

**Likely cause:** A required server setting is missing.

**What to do:** Contact support with the requestId.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Outages and timeouts](https://tickwire.io/docs/errors/#outages-and-timeouts) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.