# affiliate_not_active

> Your affiliate code is not active, so it can't be changed.

Source: https://tickwire.io/docs/errors/affiliate_not_active/

HTTP 409.

**Likely cause:** The affiliate account is paused or closed.

**What to do:** Contact support if you think your affiliate account should be active.

**Retry:** No. The same request gets the same answer; change something first.

Listed under [Billing, slots and dedicated IPs](https://tickwire.io/docs/errors/#billing-slots-and-dedicated-ips) in [Errors](https://tickwire.io/docs/errors/). Send the error's `requestId` to support and we can find the request.